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How to Add Load

Here's how to reload your prepaid DOCOMO PACIFIC phone. Use a Prepaid card available from DOCOMO PACIFIC stores, gas stations and convenience stores around the island. Cards are available in $5, $10 and $20 denominations. Once you've purchased a card, scratch off the back portion to reveal your PIN. Dial *111* then the PIN, then the #symbol, then send (dial). Your new balance and expiration date will appear on your phone screen. Alternatively you can register yourself online at If you have further questions, you can contact our Customer Care team at 688-CARE.