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Assistance Programs

The Affordable Connectivity Program

DOCOMO PACIFIC is here for you. We’re committed to ensuring qualified customers have access to affordable broadband services through the Affordable Connectivity Program (ACP). Save up to $30 per month so you can connect to things that matter most!

Get more when you qualify for ACP at DOCOMO PACIFIC

  • Savings of $30 on internet or broadband bundled plans
  • FREE Router or MiFi device. Conditions apply.
  • Additional discounts for a limited time only*

How to Apply

1

Check Eligibility

See if your household is qualified by visiting ACP or viewing requirements below.

Check Eligibility

2

Apply

Receive the fastest eligibility decision by applying online with the Lifeline National Verifier.

Apply Online

3

Contact Us

Once you’re approved on the Lifeline National Verifier, book an appointment with DOCOMO PACIFIC below.

Our Tamuning HQ, Micronesia Mall, and Gualo Rai retail stores currently accept ACP customer processing and inquiries.

Book Appointment

Choose from these plans

ACP benefits can be applied to select internet or MiFi data plans for both new and existing customers. A limit of one ACP benefit discount may be applied per eligible household.

Sign up today and receive an additional monthly discount on select plans from DOCOMO PACIFIC for a limited time only.

Please select your region
Why is this important?

If your household is eligible, you can receive a discount of $30 per month on a select Internet service plan.

WiSP

WiFi Starter Pack
  • Up to 25 MBPS

$35*/month
You Pay
$5

dFi+

dFi+ Premium
  • 60 Mbps

    Download Speed
  • 3 Mbps

    Upload Speed
$110*/month
You Pay
$80
  • Connect 4 or more devices

dFi+

dFi+ Extreme
  • 90 Mbps

    Download Speed
  • 4 Mbps

    Upload Speed
$135*/month
You Pay
$105
  • Connect 8 or more devices

dFi+

dFi+ Extreme Pro
  • 120 Mbps

    Download Speed
  • 8 Mbps

    Upload Speed
$175*/month
You Pay
$145
  • Connect 10 or more devices

If your household is eligible, you can receive a discount of $30 per month on a select Data only plan.

MiFi

Premium Data $49.50/mo
30GB
Extreme Data $69.50/mo
50GB
Get MiFi device for FREE!

*Pricing reflects retail rate with an ACP discount of $30 OFF per month

Get the Novatel Wireless™ MiFi® 8000 for free when you sign up on a 12-month contract under Premium or Extreme MyData plans. Click here to learn more.

Get the WiFi Starter Pack device for free when you sign up on a 12-month contract and auto-pay. Click here to learn more.

DISCLOSURE: ACP is limited to one discount per household. It is a temporary emergency federal government benefit program operated by the Federal Communications Commission and, upon its conclusion, customers will be subject to the provider’s regular rates, terms, and conditions.

ACP now applies to LINK bundles!

If your household is eligible, you can receive a discount of $30 per month on a select Internet service plan. Sign up today and get up to an additional $45 off on dFi+ plans for a limited time only.

WiSP

WiFi Starter Pack
  • Up to 25 MBPS

$35*/month
You Pay
$5

dFi+

dFi+ Value
  • 30 Mbps

    Download Speed
  • 5 Mbps

    Upload Speed
$70*/month
You Pay
$0 for the
first 6 months
  • Connect 2 or more devices

dFi+

dFi+ Premium
  • 60 Mbps

    Download Speed
  • 6 Mbps

    Upload Speed
$90*/month
You Pay
$15 for the
first 6 months
  • Connect 4 or more devices

If your household is eligible, you can receive a discount of $30 per month on a select Data only plan.

MiFi

Premium Data $49.50/mo
30GB
Extreme Data $69.50/mo
50GB
Get MiFi device for FREE!

*Pricing reflects retail rate with an ACP discount of $30 OFF per month

Get the Novatel Wireless™ MiFi® 8000 for free when you sign up on a 12-month contract under Premium or Extreme MyData plans. Click here to learn more.

Get the WiFi Starter Pack device for free when you sign up on a 12-month contract and auto-pay. Click here to learn more.

DOCOMO PACIFIC added discounts are valid for 6 months upon activation.

Disclaimer: ACP is limited to one discount per household. It is a temporary emergency federal government benefit program operated by the Federal Communications Commission and, upon its conclusion, customers will be subject to the provider's regular rates, terms, and conditions.

ACP now applies to LINK bundles!

Frequently Asked Questions

The Affordable Connectivity Program (ACP) provides eligible households with a discount on broadband services.

The Affordable Connectivity Program (ACP) will provide a discount of $30 per month towards broadband service for eligible households.

Yes. You are responsible for any amount over $30 per month for internet service under the Affordable Connectivity Program.

The Affordable Connectivity Program (ACP) is limited to one monthly service discount per household. A household is defined as any individual or group of individuals who are living together at the same address and share income and expenses—roommates are a household, a family living together in a household.

A household is eligible if one member of the household meets at least one of the criteria below:

  • Qualifies for the Lifeline Program;

    • Receive benefits from one of the following federal assistance programs: Medicaid; Supplemental Nutrition Assistance Program (SNAP); Supplemental Security Income (SSI); Federal Public Housing Assistance (FPHA); or Veterans and Survivors Pension Benefit.
    • Based on your household income at or below 200% or less than the Federal Poverty Guidelines.
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program (between SY2019-20, 2020-21, or 2021-22);
  • Receives benefits under the USDA Community Eligibility Provision (between SY2019-20, 2020-21, or 2021-22);
  • Received a Federal Pell Grant during the current award year;

A subscriber must provide a photocopy of qualifying documents as proof demonstrating eligibility. For more information on eligibility requirements visit ACP.

Consumers will need to provide documentation if their eligibility cannot be confirmed automatically by checking a program eligibility database (SNAP or Medicaid, for example). Documents you can use to prove your eligibility include:

  • Benefit award letter
  • Approval letter
  • Statement of benefits
  • Benefit verification letter
  • For federal Pell Grants, documents should be from this academic year and can include, for example, screenshots of a StudentAid.gov dashboard that clearly documents the student's receipt of a Pell Grant during the current award year.

Applicants may also need to provide documentation to confirm their identity or address.

You can learn more about the documentation you may need to provide and how to submit it by visiting: ACPBenefit.org/how-to-apply/show-you-qualify.

As the provider, Docomo Pacific will receive the funds directly from the Affordable Connectivity Program.

No. ACP does not apply to any DPAC access plans.

Yes, qualifying households may apply their $30 ACP benefit to either the Premium or Extreme MyData plan.

At this time, the ACP benefit can only be applied towards Premium or Extreme MiFi MyData plans.

Qualifying households can get the MiFi device for FREE when they sign up for either the Premium or Extreme MyData plan under a 12-month contract.

Qualified households can get the router/device for FREE when they sign up for auto-pay and a 12-month contract. Call us at 671-688-2273 or 670-488-2273 for further assistance and payment plan options.

Yes, eligible consumers with a past due balance or a balance in collections are eligible for the benefit. The ACP does not apply to the past balance, it will cover only $30 (ACP select mobile or internet rate plans) of the current month’s invoice.

Yes, the benefit is available to eligible new, prior, and existing customers.

Yes. You can also combine these benefits with other local benefits where available. They can be applied to the same qualifying service or separately to a Lifeline service and an Affordable Connectivity Program service with the same or different providers. For example, an eligible household could have Lifeline-supported mobile phone service and a separate home broadband service that is supported through the Affordable Connectivity Program.

The Affordable Connectivity Program will end once the federal program appropriations are exhausted.

For more frequently asked questions, visit the FCC page by clicking here

What is the Lifeline Assistance Program?

DOCOMO PACIFIC's LifeLine/Link-Up Assistance Program is the Low-Income Program of the Universal Service Fund and is designed to benefit residential subscribers who are receiving assistance through one or more government benefit programs.

  1. Check to see if you or someone in your household qualifies for the Lifeline discount.

  2. Apply - Receive the fastest eligibility decision by applying online with the Lifeline National Verifier.

  3. Contact Us - Once your Lifeline eligibility has been approved by the Lifeline National Verifier, schedule an appointment with DOCOMO PACIFIC via the Skiplino App here.

If you are enrolled in a Lifeline program and received the annual notice to recertify, you may recertify by clicking here: https://nationalverifier.servicenowservices.com/lifeline

Lifeline - Mobile$24.00
Unlimited Local Voice
Unlimited Local SMS
3GB Data
Lifeline - Mobile Rates
Security Deposit$50.00
Activation Fee$7.50
E911 & LNP FeeWaived

Lifeline Mobile Plan applies to local airtime only.

Long distance calls are permitted. Standard toll charges apply based on destination and duration.

Features include: Call Waiting | Caller ID | Busy Transfer | 3-Way Calling | Expanded Home Coverage - Guam & CNMI

Lifeline - Online$95.00
Up to 50 Mbps download
Up to 2 Mbps upload
Unlimited Data
3 WiFi Logins

Service rate & features listed apply to local only services. DOCOMO PACIFIC reserves the right to impose download caps as needed to ensure the highest quality of service for all customers. Online services are subject to "Acceptable Use Policy". Advertised speeds are "up to" speeds. DOCOMO PACIFIC WiFi Data cap for Online 50.0 is 20GB/month. Rates are subject to change. Offer valid for residential customers. Some conditions apply.

Lifeline - Landline$11.49
Unlimited Local Calling

Long distance calls are permitted. Standard toll charges apply based on destination and duration. Features include: 6 FREE Basic Features (Caller ID, Call Waiting, Call Forwarding, 3-way Calling, Speed Dialing, Find Me Follow Me)

*Disclaimer: DOCOMO Pacific Digital Phone is available with 911 service, however in the event of a power outage, both your phone service and 911 service will be unavailable. Some restrictions may apply. Offer valid for residential customers only.

Terms and Conditions may apply to Lifeline services

DOCOMO PACIFIC's Lifeline Assistance Program is the Low Income Program of the Universal Service Fund and is designed to benefit residential subscribers who are receiving assistance through one or more of the following programs:

  • SNAP/Food Stamps
  • Medicaid
  • Supplimental Security Income (SSI)
  • Federal Public Housing Assistance
  • Veterans Pension or Survivors Pension Benefit; or
  • Total household income at or below 135% of Federal Poverty Guidelines

To prove a consumer’s household income is 135% or less than the federal poverty guidelines, consumers must submit one or more of the following documents*:

  • The prior year’s state, federal, or Tribal tax return
  • Current income statement from an employer or paycheck stub
  • A Social Security statement of benefits
  • A Veterans Administration statement of benefits
  • A retirement/pension statement of benefits
  • Unemployment/workers’ compensation statement of benefit
  • Federal or Tribal notice letter of participation in General Assistance
  • Divorce decree, child support award, or other official document containing income information

*If the consumer presents documentation of income that does not cover a full year, such as current pay stubs, the consumer must present the same type of documentation covering three consecutive months within the previous 12 months.

To prove participation in a Lifeline qualifying program, consumers must submit a document that, at a minimum, includes:

  • The consumer’s name, or the name of the consumer’s benefit qualifying person (BQP);
  • The name of the Lifeline-qualifying program, such as SNAP;
  • The government or Tribal program administrator or the managed care organization (MCO) that issued the document; and
  • An issue date within the last 12 months or a future expiration date that aligns with the benefit period.

Universal Service Fund - Low Income Program

The component of the Low Income Programs:

  • Lifeline - Reduces monthly charges for basic telephone service.

Eligibility Requirements for Residential Subscribers:

In order to meet and qualify for these rates, you must obtain a 'Certification of Eligibility' from a Life Line qualifying agency or program, for example: Department of Public Health & Social Services (DPH&SS), Social Security Office, Guam Department of Education National Lunch Program, the Guam Housing and Urban Renewal Authority (GHURA), etc.

In addition, the residential subscriber receiving the assistance must be the named participant of the qualifying program. One discount is allowed per household, limited to one service. Lifeline is a government benefit plan and is not transferable. Other conditions may apply.

Household Size48 Contiguous States, DC, & TerritoriesAlaskaHawaii
1 person$17,226$21,533$19,818
2 people$23,274$29,093$26,771
3 people$29,322$36,653$33,723
4 people$35,370$44,213$40,676
5 people$41,418$51,773$47,628
6 people$47,466$59,333$54,581
7 people$53,514$66,893$61,533
8 people$59,562$74,453$68,486
For each additional person, add$6,048$7,560$6,953

Note: The Federal Poverty Guidelines are adjusted annually, and the above chart reflects guidelines for 2020.

https://aspe.hhs.gov/poverty-guidelines