Assistance Programs

The Affordable Connectivity Program (ACP) provides eligible households with a discount on broadband services.

The Affordable Connectivity Program (ACP) will provide a discount of $30 per month towards broadband service for eligible households.

Yes. You are responsible for any amount over $30 per month for internet service under the Affordable Connectivity Program.

The Affordable Connectivity Program (ACP) is limited to one monthly service discount per household. A household is defined as any individual or group of individuals who are living together at the same address and share income and expenses—roommates are a household, a family living together in a household.

A household is eligible if one member of the household meets at least one of the criteria below:

• Qualifies for the Lifeline Program;

  • Receive benefits from one of the following federal assistance programs: Medicaid; Supplemental Nutrition Assistance Program (SNAP); Supplemental Security Income (SSI); Federal Public Housing Assistance (FPHA); or Veterans and Survivors Pension Benefit.
  • Based on your household income at or below 200% or less than the Federal Poverty Guidelines.
• Receives benefits under the free and reduced-price school lunch program or the school breakfast program (between SY2019-20, 2020-21, or 2021-22);
• Receives benefits under the USDA Community Eligibility Provision (between SY2019-20, 2020-21, or 2021-22);
• Received a Federal Pell Grant during the current award year;

A subscriber must provide a photocopy of qualifying documents as proof demonstrating eligibility. For more information on eligibility requirements visit ACP.

Consumers will need to provide documentation if their eligibility cannot be confirmed automatically by checking a program eligibility database (SNAP or Medicaid, for example). Documents you can use to prove your eligibility include:

• Benefit award letter
• Approval letter
• Statement of benefits
• Benefit verification letter
• For federal Pell Grants, documents should be from this academic year and can include, for example, screenshots of a StudentAid.gov dashboard that clearly documents the student's receipt of a Pell Grant during the current award year.

Applicants may also need to provide documentation to confirm their identity or address.

You can learn more about the documentation you may need to provide and how to submit it by visiting: ACPBenefit.org/how-to-apply/show-you-qualify.

As the provider, Docomo Pacific will receive the funds directly from the Affordable Connectivity Program.

No. ACP does not apply to any DPAC access plans.

Yes, qualifying households may apply their $30 ACP benefit to either the Premium or Extreme MyData plan.

At this time, the ACP benefit can only be applied towards Premium or Extreme MiFi MyData plans.

Qualifying households can get the MiFi device for FREE when they sign up for either the Premium or Extreme MyData plan under a 12-month contract.

Qualified households can get the router/device for FREE when they sign up for a 12-month contract. Call us at 671-688-2273 or 670-488-2273 for further assistance and payment plan options.

Yes, eligible consumers with a past due balance or a balance in collections are eligible for the benefit. The ACP does not apply to the past balance, it will cover only $30 (ACP select mobile or internet rate plans) of the current month’s invoice.

Yes, the benefit is available to eligible new, prior, and existing customers.

Yes. You can also combine these benefits with other local benefits where available. They can be applied to the same qualifying service or separately to a Lifeline service and an Affordable Connectivity Program service with the same or different providers. For example, an eligible household could have Lifeline-supported mobile phone service and a separate home broadband service that is supported through the Affordable Connectivity Program.

The Affordable Connectivity Program will end once the federal program appropriations are exhausted.

• Recertification is an annual requirement for ACP subscribers. USAC conducts the recertification process for subscribers who enrolled via the National Verifier.
• USAC checks available automated eligibility databases and for subscribers who pass the automated check, they do not need to take any action.
• Customers who do not pass this check, have 60 days to recertify to continue to receive the $30 monthly ACP benefit.

You may follow the steps listed on the letter from USAC or click here for information on next steps to recertify. You may need to prepare updated qualifying documents in order to continue to receive the $30 monthly ACP benefit. Refer to USAC specifications.

If you’ve successfully recertified, you will have received confirmation from USAC. Upon successful recertification, you will need to inform your service provider as soon as possible.

If you were not able to recertify within the 60-day recertification window, or if you believe you still qualify for the ACP, you can re-apply at any time with eligible documents. Visit National Verifier to complete an application.

Once you’ve been approved, please bring in the confirmation letter and a photo I.D. to any of our DOCOMO PACIFIC retail locations so that you may start using the $30 ACP benefit towards your services.