Trade in your old phone at DOCOMO PACIFICTrade in your old phone at DOCOMO PACIFIC

Trade-In Program

Turn the phone you have into the one you want!

Trade-in Now

Trade-In Now

Get your hands on the latest phones for even less when you trade in your old one. We accept over 100 types of phones (working and broken). Bring your device to any DOCOMO PACIFIC retail store for an assessment and receive up to $500 credit (maybe even more!) towards your next handset on the NOW program.

Why trade in?

  • Decrease upfront or installment payments

    Decrease upfront or installment payments

  • Reduce e-waste

    Reduce e-waste

  • Eliminate household clutter

    Eliminate household clutter

How much is your phone worth?

Find out the estimated value of your phone below. You can also bring it to any of our retail stores for a quick assessment to receive an estimated trade-in quote. Please note, quotes are subject to change until the final device assessment before trade-in.

Use the following questions to help self-evaluate the trade-in classification of phone.

  • 1. Is the charge port working?

  • 2. Is the device’s software functioning normally?

  • 3. Is the body free of bends or dents larger than one (1) cm?

  • 4. Is the screen free of discoloration, blemishes and white spots?

  • 5. Do the speakers and microphone work?

  • 6. Do both cameras work and their lenses free from cracks?

  • 7. Do all of the buttons work correctly?

  • 8. Are the front and rear glass free of cracks?

If you answered YES to all the above, your phone may be classified WORKING.

Answered NO to any question? Your phone may be classified as BROKEN.

Whether your phone is working or broken, DOCOMO PACIFIC will most likely accept your eligible device.

Terms and conditions apply.

Eligible Phones

DOCOMO PACIFIC only accepts factory unlocked phones for trade-in.

ManufacturerModelCapacityClassification
WorkingBroken
AppleiPhone 12 Pro Max512GB$670$170
AppleiPhone 12 Pro Max256GB$600$170
AppleiPhone 12 Pro Max128GB$540$170
AppleiPhone 12 Pro512GB$600$170
AppleiPhone 12 Pro256GB$525$170
AppleiPhone 12 Pro128GB$475$170
AppleiPhone 12256GB$425$150
AppleiPhone 12128GB$390$150
AppleiPhone 1264GB$360$150
AppleiPhone 12 mini256GB$195$75
AppleiPhone 12 mini128GB$170$75
AppleiPhone 12 mini64GB$160$75
AppleiPhone 11 Pro Max512GB$500$125
AppleiPhone 11 Pro Max256GB$450$125
AppleiPhone 11 Pro Max64GB$425$125
AppleiPhone 11 Pro512GB$500$110
AppleiPhone 11 Pro256GB$440$110
AppleiPhone 11 Pro64GB$375$110
AppleiPhone 11256GB$325$100
AppleiPhone 11128GB$290$100
AppleiPhone 1164GB$260$100
AppleiPhone XS Max512GB$275$75
AppleiPhone XS Max256GB$250$75
AppleiPhone XS Max64GB$225$75
AppleiPhone XS512GB$200$65
AppleiPhone XS256GB$190$65
AppleiPhone XS64GB$165$65
AppleiPhone XR256GB$170$50
AppleiPhone XR128GB$155$50
AppleiPhone XR64GB$145$50
AppleiPhone X256GB$150$50
AppleiPhone X64GB$135$50
AppleiPhone 8 Plus256GB$150$40
AppleiPhone 8 Plus128GB$145$40
AppleiPhone 8 Plus64GB$140$40
AppleiPhone 8256GB$95$30
AppleiPhone 8128GB$85$30
AppleiPhone 864GB$75$30
AppleiPhone 7 Plus256GB$105$10
AppleiPhone 7 Plus128GB$95$10
AppleiPhone 7 Plus32GB$85$10
AppleiPhone 7256GB$40$10
AppleiPhone 7128GB$35$10
AppleiPhone 732GB$30$10
AppleiPhone SE 2256GB$120$35
AppleiPhone SE 2128GB$110$35
AppleiPhone SE 264GB$100$35
AppleiPhone SE128GB$25$1
AppleiPhone SE64GB$20$1
AppleiPhone SE32GB$15$1
AppleiPhone SE16GB$10$1
SamsungGalaxy S21 Ultra$400$85
SamsungGalaxy S21+$325$80
SamsungGalaxy S21$275$75
SamsungGalaxy S20 Ultra$325$50
SamsungGalaxy S20+$275$40
SamsungGalaxy S20$200$35
SamsungGalaxy S10+$140$15
SamsungGalaxy S10$100$15
SamsungGalaxy S10E$90$10
SamsungGalaxy S9+$75$13
SamsungGalaxy S9$70$10
SamsungGalaxy S8+$80$8
SamsungGalaxy S8$65$5
SamsungGalaxy S7 edge$15$2
SamsungGalaxy S7$15$2
SamsungGalaxy Note 20 Ultra$350$50
SamsungGalaxy Note 20$250$35
SamsungGalaxy Note 10+$200$25
SamsungGalaxy Note 10$150$20
SamsungGalaxy Note 9$100$15
GooglePixel 5$225$45
GooglePixel 4A$125$15
GooglePixel 4 XL$100$13
GooglePixel 4$70$10
GooglePixel 5A$200$45

Trade in value and eligible devices are subject to change without notice.

Contact us or visit any of our retail store locations for more information about the trade-in program.

Store Locator

You can trade in your phone at any of our retail stores. One of our friendly staff will be happy to assist you.

Find a store
Terms and Conditions

NOW Trade-In Program: Limited time offer; terms subject to change without notice. Applicable to customers located in Guam and CNMI. All devices presented for trade-in will be assessed by a Docomo Pacific Retail associate using an online trade-in assessment tool. Customer will be informed of the basic valuation criteria prior to handing the device over for inspection and assessment. The associate may perform a series of simple tests on the device in front of the customer. The customer will be asked a series of questions to help determine the working status of the device and is expected to answer honestly to the best of their knowledge. Only unlocked devices as specified by DOCOMO PACIFIC will be eligible for trade-in. This list is subject to change at any time. Accepted trade-in devices qualify for credit. Credit applied to existing NOW Program Equipment Installment Plan(s) (EIP) balance(s). All trade-ins are final. Once you trade in your device you cannot get it back. Limit of one (1) device per active line after twelve (12) timely payments and the remaining balance can be paid-off. Unless otherwise specified, trade-in is only eligible to customers joining or renewing services that include the NOW program with a minimum Access plan as specified by their region of residency. All subscribers will be subject to standard credit checks and criteria of their selected plan options and the NOW Program.

  1. Password/Locking Features: You must reset your device to factory settings and remove any passwords or locking features before trading it in; refer to your phone instructions manual or contact your device’s Customer Support to disable those features. If you fail to do so, the device will not be eligible for trade-in. Docomo Pacific is not liable for any customer personal content found on any device once traded in.

  2. Trade-in acceptance: Docomo Pacific will accept device battery chargers and accessories, but this will not affect the value of the device trade-in.

  3. Customers are responsible for cancelling any network service linked to each mobile device. DOCOMO PACIFIC is not responsible for any usage charges arising before, or after receipt of your mobile device, or arising from any other circumstances. Please ensure you remove your SIM card before submitting your mobile device.

  4. DOCOMO PACIFIC accepts no liability in the event that a SIM card is included with a mobile device that incurs charges. Any SIM cards received with your mobile device will not be returned and will be destroyed.

  5. Customer agrees to release DOCOMO PACIFIC from any and all claims, losses or damages with respect to any data stored or contained in the mobile device or on any media used in conjunction with the mobile device, including apps, SMS, photos, games, songs or other data. DOCOMO PACIFIC accepts neither responsibility nor liability for and in relation to the security, protection, confidentiality or use of such data and it is your responsibility to ensure that such data is removed from the mobile device prior to you handing it over.

  6. Customer is solely responsible for any personal data left on a device. If any personal information/personal data is contained in the mobile device which has not been deleted when DOCOMO PACIFIC receives it, it will be deleted and DOCOMO PACIFIC shall not be held responsible or liable for such deletion. Additional Terms and Conditions may apply. Please visit www.docomopacific.com for more details.

Get in Touch

  • Docomo Pacific Guam+1.671.688.2273

  • Docomo Pacific CNMI+1.670.488.2273

  • Outside Guam & Saipan(Toll Free) +1.866.688.4826

Contact Us