Trade in your old phone at DOCOMO PACIFICTrade in your old phone at DOCOMO PACIFIC

Trade-In Program

Turn the phone you have into the one you want!

Trade-in Now

Trade-In Now

Get your hands on the latest phones for even less when you trade in your old one. We accept over 100 types of phones (working and broken). Bring your device to any DOCOMO PACIFIC retail store for an assessment and receive up to $500 credit (maybe even more!) towards your next handset on the NOW program.

Why trade in?

  • Decrease upfront or installment payments

    Decrease upfront or installment payments

  • Reduce e-waste

    Reduce e-waste

  • Eliminate household clutter

    Eliminate household clutter

How much is your phone worth?

Find out the estimated value of your phone below. You can also bring it to any of our retail stores for a quick assessment to receive an estimated trade-in quote. Please note, quotes are subject to change until the final device assessment before trade-in.

Use the following questions to help self-evaluate the trade-in classification of phone.

  • 1. Is the charge port working?

  • 2. Is the device’s software functioning normally?

  • 3. Is the body free of bends or dents larger than one (1) cm?

  • 4. Is the screen free of discoloration, blemishes and white spots?

  • 5. Do the speakers and microphone work?

  • 6. Do both cameras work and their lenses free from cracks?

  • 7. Do all of the buttons work correctly?

  • 8. Are the front and rear glass free of cracks?

If you answered YES to all the above, your phone may be classified WORKING.

Answered NO to any question? Your phone may be classified as BROKEN.

Whether your phone is working or broken, DOCOMO PACIFIC will most likely accept your eligible device.

Terms and conditions apply.

Eligible Phones

DOCOMO PACIFIC only accepts factory unlocked phones for trade-in.

AppleiPhone XS MaxUnlocked512GB$120$35
AppleiPhone XS MaxUnlocked256GB$110$35
AppleiPhone XS MaxUnlocked64GB$100$35
AppleiPhone XSUnlocked512GB$105$25
AppleiPhone XSUnlocked256GB$95$25
AppleiPhone XSUnlocked64GB$85$25
AppleiPhone XRUnlocked256GB$95$15
AppleiPhone XRUnlocked128GB$85$15
AppleiPhone XRUnlocked64GB$75$15
AppleiPhone XUnlocked256GB$75$15
AppleiPhone XUnlocked64GB$60$15
AppleiPhone SE (3rd generation)Unlocked256GB$75$15
AppleiPhone SE (3rd generation)Unlocked128GB$70$15
AppleiPhone SE (3rd generation)Unlocked64GB$65$15
AppleiPhone SE (2nd generation)Unlocked256GB$40$10
AppleiPhone SE (2nd generation)Unlocked128GB$35$10
AppleiPhone SE (2nd generation)Unlocked64GB$30$10
AppleiPhone SE (1st generation)Unlocked128GB$15$0
AppleiPhone SE (1st generation)Unlocked64GB$13$0
AppleiPhone SE (1st generation)Unlocked32GB$10$0
AppleiPhone SE (1st generation)Unlocked16GB$8$0
AppleiPhone 8 PlusUnlocked256GB$60$15
AppleiPhone 8 PlusUnlocked128GB$55$15
AppleiPhone 8 PlusUnlocked64GB$50$15
AppleiPhone 8Unlocked256GB$40$10
AppleiPhone 8Unlocked128GB$35$10
AppleiPhone 8Unlocked64GB$30$10
AppleiPhone 7 PlusUnlocked256GB$40$5
AppleiPhone 7 PlusUnlocked128GB$35$5
AppleiPhone 7 PlusUnlocked32GB$30$5
AppleiPhone 7Unlocked256GB$25$3
AppleiPhone 7Unlocked128GB$20$3
AppleiPhone 7Unlocked32GB$15$3
AppleiPhone 15 Pro MaxUnlocked1TB$1100$550
AppleiPhone 15 Pro MaxUnlocked512GB$1050$525
AppleiPhone 15 Pro MaxUnlocked256GB$1000$500
AppleiPhone 15 ProUnlocked1TB$950$475
AppleiPhone 15 ProUnlocked512GB$900$450
AppleiPhone 15 ProUnlocked256GB$850$425
AppleiPhone 15 ProUnlocked128GB$800$400
AppleiPhone 15 PlusUnlocked512GB$800$400
AppleiPhone 15 PlusUnlocked128GB$750$350
AppleiPhone 15 PlusUnlocked256GB$750$375
AppleiPhone 15Unlocked512GB$700$350
AppleiPhone 15Unlocked256GB$650$325
AppleiPhone 15Unlocked128GB$600$300
AppleiPhone 14 Pro MaxUnlocked1TB$750$300
AppleiPhone 14 Pro MaxUnlocked512GB$700$300
AppleiPhone 14 Pro MaxUnlocked256GB$650$300
AppleiPhone 14 Pro MaxUnlocked128GB$600$300
AppleiPhone 14 ProUnlocked1TB$575$175
AppleiPhone 14 ProUnlocked512GB$550$165
AppleiPhone 14 ProUnlocked256GB$525$150
AppleiPhone 14 ProUnlocked128GB$500$300
AppleiPhone 14 PlusUnlocked512GB$500$200
AppleiPhone 14 PlusUnlocked256GB$450$200
AppleiPhone 14 PlusUnlocked128GB$400$200
AppleiPhone 14Unlocked512GB$425$175
AppleiPhone 14Unlocked256GB$400$160
AppleiPhone 14Unlocked128GB$375$150
AppleiPhone 13 Pro MaxUnlocked1TB$600$175
AppleiPhone 13 Pro MaxUnlocked512GB$550$175
AppleiPhone 13 Pro MaxUnlocked256GB$500$175
AppleiPhone 13 Pro MaxUnlocked128GB$450$175
AppleiPhone 13 ProUnlocked1TB$450$150
AppleiPhone 13 ProUnlocked512GB$425$150
AppleiPhone 13 ProUnlocked256GB$400$150
AppleiPhone 13 ProUnlocked128GB$375$150
AppleiPhone 13 miniUnlocked256GB$275$50
AppleiPhone 13 miniUnlocked128GB$250$50
AppleiPhone 13 miniUnlocked64GB$225$50
AppleiPhone 13Unlocked512GB$375$90
AppleiPhone 13Unlocked256GB$350$90
AppleiPhone 13Unlocked128GB$325$90
AppleiPhone 13Unlocked64GB$300$90
AppleiPhone 12 Pro MaxUnlocked512GB$400$125
AppleiPhone 12 Pro MaxUnlocked256GB$375$125
AppleiPhone 12 Pro MaxUnlocked128GB$350$125
AppleiPhone 12 ProUnlocked512GB$325$90
AppleiPhone 12 ProUnlocked256GB$300$90
AppleiPhone 12 ProUnlocked128GB$275$90
AppleiPhone 12 miniUnlocked256GB$120$35
AppleiPhone 12 miniUnlocked128GB$110$35
AppleiPhone 12 miniUnlocked64GB$100$35
AppleiPhone 12Unlocked256GB$250$70
AppleiPhone 12Unlocked128GB$225$70
AppleiPhone 12Unlocked64GB$190$70
AppleiPhone 11 Pro MaxUnlocked512GB$235$75
AppleiPhone 11 Pro MaxUnlocked256GB$210$75
AppleiPhone 11 Pro MaxUnlocked64GB$185$75
AppleiPhone 11 ProUnlocked512GB$175$60
AppleiPhone 6s PlusUnlocked128GB$20$5
AppleiPhone 6s PlusUnlocked64GB$15$5
AppleiPhone 11 ProUnlocked256GB$165$60
AppleiPhone 11 ProUnlocked64GB$150$60
AppleiPhone 6 PlusUnlocked128GB$15$0
AppleiPhone 6s PlusUnlocked16GB$15$0
AppleiPhone 6sUnlocked128GB$13$0
AppleiPhone 6 PlusUnlocked64GB$13$0
AppleiPhone 11Unlocked256GB$145$35
AppleiPhone 11Unlocked128GB$135$35
AppleiPhone 6s PlusUnlocked32GB$10$5
AppleiPhone 6 PlusUnlocked32GB$10$0
AppleiPhone 6sUnlocked64GB$10$0
AppleiPhone 11Unlocked64GB$125$35
AppleiPhone 6sUnlocked16GB$8$0
AppleiPhone 6 PlusUnlocked16GB$8$0
AppleiPhone 6sUnlocked32GB$8$0
AppleiPhone 6Unlocked128GB$5$0
AppleiPhone 6Unlocked64GB$5$0
AppleiPhone 6Unlocked16GB$5$0
AppleiPhone 6Unlocked32GB$5$0
SamsungGalaxy Z Fold4Unlocked1TB$375$40
SamsungGalaxy Z Fold4Unlocked512GB$350$40
SamsungGalaxy Z Fold4Unlocked256GB$325$40
SamsungGalaxy Z Fold3 5GUnlocked$250$25
SamsungGalaxy Z Flip4 5GUnlocked512GB$250$35
SamsungGalaxy Z Flip4 5GUnlocked256GB$225$35
SamsungGalaxy Z Flip4 5GUnlocked128GB$200$35
SamsungGalaxy Z Flip3 5GUnlocked256GB$85$10
SamsungGalaxy Z Flip3 5GUnlocked128GB$75$10
SamsungGalaxy S9 PlusUnlocked256GB$50$8
SamsungGalaxy S9 PlusUnlocked128GB$45$8
SamsungGalaxy S9 PlusUnlocked64GB$40$8
SamsungGalaxy S9Unlocked256GB$35$5
SamsungGalaxy S9Unlocked128GB$30$5
SamsungGalaxy S9Unlocked64GB$25$5
SamsungGalaxy S7 edgeUnlocked128GB$25$0
SamsungGalaxy S7 edgeUnlocked64GB$20$0
SamsungGalaxy S7 edgeUnlocked32GB$15$0
SamsungGalaxy S7Unlocked64GB$15$0
SamsungGalaxy S7Unlocked32GB$10$0
SamsungGalaxy S20 Ultra 5GUnlocked512GB$150$10
SamsungGalaxy S20 Ultra 5GUnlocked256GB$125$10
SamsungGalaxy S20 Ultra 5GUnlocked128GB$115$10
SamsungGalaxy S20 UltraUnlocked512GB$100$10
SamsungGalaxy S20 Plus 5GUnlocked512GB$100$8
SamsungGalaxy S20 Plus 5GUnlocked256GB$90$8
SamsungGalaxy S20 UltraUnlocked128GB$90$10
SamsungGalaxy S20 PlusUnlocked128GB$85$8
SamsungGalaxy S20 Plus 5GUnlocked128GB$80$8
SamsungGalaxy S20 FE 5GUnlocked128GB$75$5
SamsungGalaxy S20 5GUnlocked128GB$75$5
SamsungGalaxy S20 FEUnlocked256GB$70$5
SamsungGalaxy S10EUnlocked256GB$50$5
SamsungGalaxy S10EUnlocked128GB$40$5
SamsungGalaxy S10 PlusUnlocked1TB$85$10
SamsungGalaxy S10 PlusUnlocked512GB$75$10
SamsungGalaxy S10 PlusUnlocked128GB$65$10
SamsungGalaxy Note 9Unlocked512GB$50$5
SamsungGalaxy S10Unlocked512GB$65$5
SamsungGalaxy Note 9Unlocked128GB$45$5
SamsungGalaxy S10Unlocked128GB$50$5
SamsungGalaxy Note 8Unlocked256GB$30$3
SamsungGalaxy S8 PlusUnlocked128GB$35$3
SamsungGalaxy Note 8Unlocked128GB$25$3
SamsungGalaxy Note 8Unlocked64GB$20$3
SamsungGalaxy Note 5Unlocked128GB$15$0
SamsungGalaxy Note 5Unlocked64GB$10$0
SamsungGalaxy Note 5Unlocked32GB$5$0
SamsungGalaxy Note 20 Ultra 5GUnlocked512GB$150$20
SamsungGalaxy S8 PlusUnlocked64GB$25$5
SamsungGalaxy Note 20 Ultra 5GUnlocked256GB$140$30
SamsungGalaxy S8Unlocked64GB$20$3
SamsungGalaxy Note 20 Ultra 5GUnlocked128GB$130$25
SamsungGalaxy Note 20 UltraUnlocked512GB$150$30
SamsungGalaxy Note 20 UltraUnlocked256GB$130$25
SamsungGalaxy Note 20 UltraUnlocked128GB$125$20
SamsungGalaxy Note 20 5GUnlocked256GB$95$15
SamsungGalaxy Note 20 5GUnlocked128GB$85$15
SamsungGalaxy Note 10 PlusUnlocked512GB$75$5
SamsungGalaxy S6 edgeUnlocked128GB$10$0
SamsungGalaxy S6Unlocked128GB$10$0
SamsungGalaxy S6 edge+Unlocked64GB$8$0
SamsungGalaxy S6Unlocked64GB$8$0
SamsungGalaxy S6 edgeUnlocked64GB$8$0
SamsungGalaxy Note 10 PlusUnlocked256GB$60$8
SamsungGalaxy S6 edgeUnlocked32GB$5$0
SamsungGalaxy S6Unlocked32GB$5$0
SamsungGalaxy S6 edge+Unlocked32GB$5$0
SamsungGalaxy Note 10Unlocked256GB$35$10
SamsungGalaxy Note 4Unlocked32GB$2$0
GooglePixel 8 ProUnlocked1TB$900$450
GooglePixel 8 ProUnlocked512GB$850$425
GooglePixel 8 ProUnlocked256GB$800$400
GooglePixel 8 ProUnlocked128GB$750$375
GooglePixel 8Unlocked256GB$500$250
GooglePixel 8Unlocked128GB$450$225
GooglePixel 6 ProUnlocked256GB$85$20
GooglePixel 6 ProUnlocked128GB$80$20
GooglePixel 5Unlocked$75$25
GooglePixel 6Unlocked256GB$75$15
GooglePixel 6Unlocked128GB$70$15
GooglePixel 5A 5GUnlocked$65$20
GooglePixel 4 XLUnlocked$40$3
GooglePixel 4AUnlocked$25$15
GooglePixel 4Unlocked$15$1
GooglePixel XLUnlocked$1$0

Trade in value and eligible devices are subject to change without notice.

Contact us or visit any of our retail store locations for more information about the trade-in program.

Store Locator

You can trade in your phone at any of our retail stores. One of our friendly staff will be happy to assist you.

Find a store
Terms and Conditions

NOW Trade-In Program: Limited time offer; terms subject to change without notice. Applicable to customers located in Guam and CNMI. All devices presented for trade-in will be assessed by a Docomo Pacific Retail associate using an online trade-in assessment tool. Customer will be informed of the basic valuation criteria prior to handing the device over for inspection and assessment. The associate may perform a series of simple tests on the device in front of the customer. The customer will be asked a series of questions to help determine the working status of the device and is expected to answer honestly to the best of their knowledge. Only unlocked devices as specified by DOCOMO PACIFIC will be eligible for trade-in. This list is subject to change at any time. Accepted trade-in devices qualify for credit. Credit applied to existing NOW Program Equipment Installment Plan(s) (EIP) balance(s). All trade-ins are final. Once you trade in your device you cannot get it back. Limit of one (1) device per active line after twelve (12) timely payments and the remaining balance can be paid-off. Unless otherwise specified, trade-in is only eligible to customers joining or renewing services that include the NOW program with a minimum Access plan as specified by their region of residency. All subscribers will be subject to standard credit checks and criteria of their selected plan options and the NOW Program.

  1. Password/Locking Features: You must reset your device to factory settings and remove any passwords or locking features before trading it in; refer to your phone instructions manual or contact your device’s Customer Support to disable those features. If you fail to do so, the device will not be eligible for trade-in. Docomo Pacific is not liable for any customer personal content found on any device once traded in.

  2. Trade-in acceptance: Docomo Pacific will accept device battery chargers and accessories, but this will not affect the value of the device trade-in.

  3. Customers are responsible for cancelling any network service linked to each mobile device. DOCOMO PACIFIC is not responsible for any usage charges arising before, or after receipt of your mobile device, or arising from any other circumstances. Please ensure you remove your SIM card before submitting your mobile device.

  4. DOCOMO PACIFIC accepts no liability in the event that a SIM card is included with a mobile device that incurs charges. Any SIM cards received with your mobile device will not be returned and will be destroyed.

  5. Customer agrees to release DOCOMO PACIFIC from any and all claims, losses or damages with respect to any data stored or contained in the mobile device or on any media used in conjunction with the mobile device, including apps, SMS, photos, games, songs or other data. DOCOMO PACIFIC accepts neither responsibility nor liability for and in relation to the security, protection, confidentiality or use of such data and it is your responsibility to ensure that such data is removed from the mobile device prior to you handing it over.

  6. Customer is solely responsible for any personal data left on a device. If any personal information/personal data is contained in the mobile device which has not been deleted when DOCOMO PACIFIC receives it, it will be deleted and DOCOMO PACIFIC shall not be held responsible or liable for such deletion. Additional Terms and Conditions may apply. Please visit for more details.

Get in Touch

  • Docomo Pacific Guam+1.671.688.2273

  • Docomo Pacific CNMI+1.670.488.2273

  • Outside Guam & Saipan(Toll Free) +1.866.688.4826

Contact Us