Postpaid Roaming

What is Data To Go?

With Data To Go you can access your local data bucket while traveling abroad in select countries for only $10 per day. You can use your local data plan while abroad to email, post on social media, find your way in unfamiliar places, convert currency, translate languages and more.

Data To Go is available when travelling in:

Standard pay as you go rates are available when travelling in other countries.

Before you leave

Prior to traveling, make sure data roaming is enabled for your mobile line. Please call DOCOMO PACIFIC or visit a store location to check. Don’t worry, charges won't be incurred until you use data services while abroad. The $10 charge for Data To Go is billed each day (12:00AM-11:59PM ChST) once usage commences abroad.

When you arrive

To use cellular data, turn on Cellular Data Roaming in your device’s settings menu. Ensure Data Roaming is enabled.

Data roaming will automatically connect to the preferred carrier at your destination. If you are having trouble connecting, please contact us via email at customercare@docomopacific.com or call +1.866.688.4826 (toll free).

Once successfully connected, you will receive the following SMS prompt:

If you are in a Data To Go country, you will also receive the following:

How to help manage costs & data use

• Charges are incurred per day (12:00AM-11:59PM ChST). If you are approaching a new day and no longer want data access, turn off data roaming to avoid being charged an additional $10 per day.

• Save data by connecting to Wi-Fi, especially if you download, or send and receive large files.

• View usage and manage your local data bucket with MyData+ Web App at www.docomopacific.com/mydata

Manage your apps

Some apps consume more data than others. Knowing this in advance of your travels can help you avoid unexpected charges. Consider monitoring usage of:

• Apps that use location like navigation, news, and weather

• Social Media

• Video Chatting

• Games with heavy graphics that require an internet connection

• Disable any apps running in the background that you're not using

Avoid streaming

• Streaming content is extremely data intensive

Disable smartphone features

• Switch your phone's email settings from “Push” to “Fetch”. This allows you to manually download your email when connected to Wi-Fi.

• Turn off Wi-Fi assist (iOS) or Intelligent Wi-Fi (Androids) on your smartphone device.

Use Wi-Fi connections when available

• Wi-Fi usage does not count toward your data allowance

Data usage with iMessage

• iMessage (and other calling messaging apps) are treated as data rather than as a text message