Roam Easy
Use your local number to stay connected with DOCOMO PACIFIC’s roaming rates.
Data To Go
Stay connected with your local data plan when you travel. Currently available in 13 countries for $10/ a day
Terms and Conditions for Data To Go have changed. Learn more
What is Data To Go?
With Data To Go you can access your local data bucket while traveling abroad in select countries for only $10 per day. You can use your local data plan while abroad to email, post on social media, find your way in unfamiliar places, convert currency, translate languages and more.
Data To Go is available when travelling in:
Australia
Canada
China
Hong Kong
Japan
New Zealand
Philippines
Singapore
South Korea
Taiwan
Thailand
United Kingdom
USA
Standard pay as you go rates are available when travelling in other countries.
Before you leave
Prior to traveling, make sure data roaming is enabled for your mobile line. Please call DOCOMO PACIFIC or visit a store location to check. Don’t worry, charges won't be incurred until you use data services while abroad. The $10 charge for Data To Go is billed each day (12:00AM-11:59PM ChST) once usage commences abroad.
When you arrive
To use cellular data, turn on Cellular Data Roaming in your device’s settings menu. Ensure Data Roaming is enabled.
iOS Devices
Settings > Cellular > Cellular Data Options > Data Roaming > Select ON
Android Devices
Settings > Connections > Mobile Networks > Data Roaming > Select ON
Data roaming will automatically connect to the preferred carrier at your destination. If you are having trouble connecting, please contact us via email at customercare@docomopacific.com or call +1.866.688.4826 (toll free).
Once successfully connected, you will receive the following SMS prompt:
DOCOMO PACIFIC Roaming Service: Your roaming services have been enabled. Charges for Voice, SMS & Data may apply. For further info please call +16716882273
If you are in a Data To Go country, you will also receive the following:
You’re in one of our DATA TO GO destinations where you can use your local data while you travel for only 10USD a day. For further info please call +16716882273.
How to help manage costs & data use
Charges are incurred per day (12:00AM-11:59PM ChST). If you are approaching a new day and no longer want data access, turn off data roaming to avoid being charged an additional $10 per day.
Save data by connecting to Wi-Fi, especially if you download, or send and receive large files.
View usage and manage your local data bucket with MyData+ Web App at www.docomopacific.com/mydata
Manage your apps
Some apps consume more data than others. Knowing this in advance of your travels can help you avoid unexpected charges. Consider monitoring usage of:
Apps that use location like navigation, news, and weather
Social Media
Video Chatting
Games with heavy graphics that require an internet connection
Disable any apps running in the background that you're not using
Avoid streaming
Streaming content is extremely data intensive
Disable smartphone features
Switch your phone's email settings from “Push” to “Fetch”. This allows you to manually download your email when connected to Wi-Fi.
Turn off Wi-Fi assist (iOS) or Intelligent Wi-Fi (Androids) on your smartphone device.
Use Wi-Fi connections when available
Wi-Fi usage does not count toward your data allowance
Data usage with iMessage
iMessage (and other calling messaging apps) are treated as data rather than as a text message
Voice and SMS while Roaming
Use your local number to stay connected while traveling abroad. Note that when using Data To Go, standard international charges will apply when using voice and SMS. This also includes when accessing voicemail. Incoming SMS is free.
Ways to avoid additional charges while roaming:
Divert calls to another local number while travelling. This could be a landline or a phone number of a trusted family member or friend.
Disable voicemail until you return.