CPNI: DPAC has a duty, under federal law, to protect the confidentiality of certain types of services, including: (1) information about the quantity, technical configuration, type, destination, location, and amount of your use of your services, and (2) information contained on your telephone bill concerning your services you receive. That information, when matched to your name, address, and telephone number is known as “Customer Proprietary Network Information,” or “CPNI” for short.
Examples of CPNI include information typically available from telephone-related details on your monthly bill, technical information, type of service, current telephone charges, long distance and local service billing records, directory assistance charges, usage data and calling patterns.
CPNI does not include things like customer name, address, or telephone number; aggregate information or data that is not specific to a single customer; customer premises equipment; and Internet access services.
Without your approval, DPAC may not use this CPNI to market products and services to you other than for services you currently purchase.
Direct Marketing: You may request to be removed from the DPAC direct marketing lists at any time. Direct Marketing includes SMS blasts or telemarketing phone calls.
Information Used for Online Advertising: You have choices about whether certain information collected on websites, including DPAC's, is used to customize advertising based on predictions generated from your visits over time and across different websites.
Wireless Location Services: Wireless services that use mobile device location data provide you with notice about the collection and use of this data as well as choices about whether specific location-tracking features available on your phone are turned on.
Parental Controls: Content controls are available for parents of DPAC's Internet and TV services. DPAC serviced parental control for TV is only available to customers that have a set-top box.
You may opt-out of marketing activity conducted by DPAC by contacting Customer Care at 483-CARE (2273) or visiting our Gualo Rai store.