MULTIMEDIA MESSAGE SERVICE (MMS)

FREQUENTLY ASKED QUESTIONS

  1. How different is MMS as compared to existing SMS service?

    MMS allows you to combine pictures, audio/video clips, and text in a single message. MMS also allows you to send a message to a mobile phone or an e-mail address. Additionally, MMS allows for more characters than standard SMS.

  2. Will I need to change out my phone to MMS?

    If your handset is not MMS and Data capable, yes, you will have to change your mobile phone to a compatible handset.

  3. Can I send an MMS to any mobile phone?

    Yes, provided that their handsets are MMS and Data capable.

  4. How do I get MMS activated on my phone?

    You will need to subscribe to one of our Data Plan service. MMS is then added as a feature to your Data service.

  5. Can I send an MMS to Docomo Pacific subscribers who are roaming?

    Yes, provided that they have compatible handsets. Additional charges do apply per message basis for MMS roaming.

  6. How will I be billed for MMS Roaming?

    As part of our added value of services, MMS is a free service when you subscribe to one of our Data Plans. If you choose not to subscribe to a Data Plan and you utilize MMS, you will be billed at $0.002 cents per KB (kilobit) for data usage. Additionally, roaming charges do apply if you access MMS while traveling abroad.

  7. How do I send an MMS?

    Sending an MMS is easy. Just take a picture or a short video using your camera phone and select Send as MMS or Multimedia. Add some text if you want, then add one more mobile phone numbers or e-mail addresses either directly or from your address book. Press Send, and your done.

  8. How will I receive MMS?

    When you receive an MMS (picture or video), it will appear in the same inbox as your text messages. Simply open it to view the message.

  9. How long does it take to activate the service?

    Provided you have a compatible handset that is data enabled, activation is normally within the same day of request.

  10. Can I save MMS attachments?

    Yes, you can save any part of the message that you want to keep.