Support

Understanding Your Bill

A guide to understanding your bill.

Learn more about Support - Understanding Your Bill

 

Postpaid and Prepaid USF and Our Customers

Postpaid and Prepaid USF and Our Customers The Federal Universal Service Fund (USF) Charge FAQ's

Learn more about Support - Postpaid and Prepaid USF and Our Customers

 

Terms and Conditions

Learn more about Support - Terms and Conditions

 

Net Neutrality Disclosure Statement

DOCOMO PACIFIC is committed to providing all of its customers with the best online experience possible. DOCOMO PACIFIC does not inhibit the ability of its customers to access the Internet through its wireless broadband services. DOCOMO PACIFIC permits the use of its broadband services for browsing the Internet via DOCOMO PACIFIC phones or devices, using email, downloading legally permissible content via the Internet, accessing and using corporate email and/or corporate business applications associated with its customers' places of employment. DOCOMO PACIFIC allows its customers to choose from several rate plans with different maximum upload and download speeds to meet their individual needs. Customers wishing to download audio and video clips from the internet may access video streaming on any of our 3G data plans.

Learn more about Support - Net Neutrality Disclosure Statement

 

CMAS Alerts

The Commercial Mobile Alert System (CMAS) is a national public safety system that allows customers who own a CMAS-enabled mobile device to receive geographically-targeted text messages. These broadcast messages will alert customers of imminent threats to their safety within their immediate area.

Learn more about Support - CMAS Alerts

 

Speed Test

Learn more about Support - Speed Test