Ringback Tones
Overview
Ringback Tones allows you to entertain your callers while they wait for you to answer their call. Instead of the old "ring ring," your callers hear a personalized song or audio clip.
Pricing
Option A Pay As You Go RingBack
- $1.00 / Monthly Subscription Fee
- Additional Ringback tones $2.99
Option B Bundled RingBack
- $5.00 / Monthly Subscription Fee
- 2 Free Credits for Ringback Tones
- Additional Ringback tones $2.99
FAQ
How do I get activated?
- Call 671-688-CARE on Guam, or 670-483-CARE on Saipan to get activated over the phone, or stop in to any DOCOMO PACIFIC location on Guam or Saipan.
Once I activate, how do I get started?
- Login to www.docomopacific.com, and enter the Ringback Tones Section
- Browse, listen, and Buy Ringback Tones
- Assign your tones to all calls, individual contacts, or groups.
Do I need to purchase a new mobile phone to have the Ringback service?
- No. This service does not require a special mobile phone handset. Ringbacks will not affect the ringtones on your mobile phone. Any GSM/WCDMA device will work with the service.
How is it Billed?
- Ringback Tone subscription fee is billed immediately to your account on activation, Any Ringbacks purchased are billed to your account as they are downloaded and will appear on your DOCOMO ] PACIFIC Invoice.
How can I preview a Ringback before I buy it?
- You can listen to any Ringback, free of charge, by selecting the speaker icon next to the tone’s name.
Am I charged each time a caller hears one of my tones?
- No, you are only charged at time of Ringback Tone purchase. Callers can call as many times without any charges for hearing the Ringback Tone.
How many Ringbacks can I purchase?
- There is no limit to the amount of Ringbacks you may purchase.
Can I buy the same Ringback more than once?
- When a Ringback is purchased, it is stored in your account (My Library section). If the tone has a license that expires, you can extend the license uninterruptedly and automatically on expiration by selecting AutoRenew. You will not be charged until the AutoRenew date and will be charged the rate for the tone on that date. Alternatively, you can repurchase the tone manually after its license has expired. If the tone does not expire, the system will not allow a repurchase. In either case, if you delete the tone from your account, then you can repurchase it again at any time.
What is the priority order for the following settings: Caller ID, Group ID and account default?
- Caller ID has the highest priority. If there is no Ringback set up for a specific contact, and the contact is a member of a group, the group Ringback will be played. If there is no Ringback set up for any groups that the contact is a member of, the default Ringback will play.
How often can I change my Ringback?
- You can change your Ringback as often as you like. New Ringbacks can be purchased at any time.
How do I set up or modify my Ringback assignments?
- You can set up or modify your Ringback assignments by selecting Assign in the Ringbacks section or editing contact properties via your Address Book.
What is the difference between a Ringback and a Ringtone?
- Ringtones are downloaded to your mobile phone for you to hear when someone calls you. With Ringbacks, you select the tones that your callers will hear instead of the standard ring before you answer the phone.
Click here to check out the Docomo Pacific Ringback Tones store.
Remember, you must first activate the service by calling 671-688-CARE on Guam, or 670-483-CARE on Saipan.
