Digital Phone FAQs

Line Number Portability (LNP) FAQs

  • What is Line Number Portability (LNP)?

    LNP is an FCC mandate that requires landline number providers such as GTA to allow customers with landline phone numbers to retain their phone numbers when changing service providers.

  • How do I sign-up for LNP with DOCOMO Pacific?

    You can visit us or call our call center during our hours of operation at 688-CARE. A copy of your current GTA bill and a picture ID of the GTA subscriber is required by GTA in order to keep your local number. If you are authorizing a friend/relative to port your number on your behalf, you must provide them with a copy of your current GTA bill, and a copy of your picture ID, and you must also sign an Agent Authorization that is provided by Docomo Pacific.